Al Futtaim
Regional Fulfilment & Availability Manager
- Permanent
- Dubai, United Arab Emirates
- Experience 5 - 10 yrs
- Urgent
Job expiry date: 11/10/2025
Job overview
Date posted
27/08/2025
Location
Dubai, United Arab Emirates
Salary
AED 30,000 - 40,000 per month
Compensation
Comprehensive package
Experience
5 - 10 yrs
Seniority
Senior Manager
Qualification
Bachelors degree
Expiration date
11/10/2025
Job description
The Regional Fulfilment & Availability Manager at IKEA RSO Jebel Ali is responsible for securing fulfilment on the market from an end-to-end perspective by enabling high-quality execution across fulfilment operations. The role ensures agreed goals on customer availability at the lowest costs, translating commercial priorities into logistics actions while leading and developing the fulfilment support organisation. The position involves managing forecasting, capacity, customer order management, stock quality, and reverse flows while maintaining strong collaboration across commercial, supply, and logistics teams.
Required skills
Key responsibilities
- Accountable for seamlessly enabling high performing daily operations and an efficient distribution network on the market by securing an end-to-end planning and fulfilment process
- Accountable for securing optimal range location in the fulfilment units on the market while securing agreed goals on availability and keeping lead time promise to lowest cost
- Accountable for translating and co-creating commercial priorities into actions for Customer Fulfilment in the market and securing setup for campaigns and emergency situations
- Accountable for representing market Customer Fulfilment in the Commercial Team and contributing to the commercial calendar by integrating logistics considerations
- Accountable for an aligned and high performing flow and capacity planning process on the market, integrating fulfilment capacity requirements into expansion plans
- Accountable for cooperation with key partners including Regional Supply Teams, IoS and Transport Logistics Services while contributing to global initiatives and competence networks
- Accountable to lead, coach and develop the market Fulfilment Availability and Support organisation, securing an inspiring and motivating environment with talent development
- Ensure long-term competence building, succession planning, diversity and inclusion within the fulfilment organisation
Experience & skills
- 4-6 years working experience in a management position (preferable in distribution, retail, logistics or similar)
- Proven successful leadership in a big organization, delivering both business results and people development
- Retail/home furnishing/supply chain/customer service experience and interest
- Experience of working as a management team member with proven ability to influence business outcomes
- Knowledge of labor laws and third-party relations (unions, external service providers, etc.)
- Experience in implementing mid-term and long-term strategies and plans and following up goals
- Proven ability to influence in a matrix organization
- Successfully led projects or processes on country/market/national level
