Job description

The Executive Assistant role at Cigna Healthcare in Dubai, United Arab Emirates supports senior leadership within a global health service company serving more than 180 million customers worldwide. The position is responsible for identifying and resolving problems in a timely manner, gathering and analyzing information, maintaining confidentiality, and proactively anticipating executive and business needs. The role manages end-to-end administrative and corporate services activities including travel arrangements through Cigna's online travel booking tool, accurate and timely expense report submissions, and comprehensive calendar management using calendar systems and Outlook calendar functions to make last-minute scheduling decisions based on priority and business needs. The Executive Assistant schedules and organizes internal and external meetings, oversees meeting logistics, and provides staff support by attending staff meetings, recording minutes, tracking takeaways, following up on action items, managing invitations for guest attendees, maintaining department organization charts, and managing email distribution lists. The role plans and coordinates onboarding and off-boarding of employees and contractors, secures help desk support to troubleshoot and resolve computer, phone, and printer issues, orders equipment and supplies through the portal supply system, and manages department space planning in partnership with Corporate Real Estate. Responsibilities also include managing special projects and programs such as team-wide initiatives and team-building events, drafting, editing, and finalizing correspondence including letters, memos, mailings, and email communications, creating Excel spreadsheets to track and monitor information, preparing PowerPoint presentations, and producing miscellaneous reports. The role requires technical proficiency with Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, audio and voice equipment, mobile and desktop devices, and experience supporting a virtual workforce. Travel to other Cigna locations and off-sites may be required to support senior leadership. The position operates within Cigna Healthcare’s mission-driven environment focused on whole person health, integrated healthcare solutions, and advancing health, well-being, and security through connected and personalized services.