Rivoli Group
Senior Manager, E-Commerce
- Permanent
- Dubai, United Arab Emirates
- Experience 5 - 10 yrs
- Urgent
Job expiry date: 03/12/2026
Job overview
Date posted
19/10/2026
Location
Dubai, United Arab Emirates
Salary
AED 30,000 - 40,000 per month
Compensation
Comprehensive package
Experience
5 - 10 yrs
Seniority
Senior Manager
Qualification
Bachelors degree
Expiration date
03/12/2026
Job description
End-to-end commercial performance of the Group's e-commerce and marketplace business rests with this Senior Manager, from the P&L and growth targets to technology, CMS and last-mile delivery. Revenue, gross margin and contribution margin are owned in full, with traffic, conversion, AOV, repeat rate and CLV as the main levers. Marketplace expansion for in-house brands across Saudi Arabia, India and the GCC is a major focus, including pricing, assortment and fulfilment models. The tech roadmap is shaped with internal and external engineering teams, covering UX, site speed, search, personalisation, checkout and ERP integration. Last-mile operations aim for a flat two-hour fulfilment time across every city served, supported by an in-house delivery fleet. Close alignment with digital marketing and the performance agency keeps CAC, ROAS and contribution margin on target, and the trading calendar drives creative briefs and campaign timing. E-commerce Tech, CMS and Last Mile teams report to you. Candidates need 8 to 10+ years in e-commerce and digital retail, proven P&L ownership with revenue and margin growth and a record of scaling across markets, with GCC, Saudi or India marketplace experience preferred. UAE-based candidates are preferred, though overseas applicants with relevant exposure will be considered.
Required skills
Key responsibilities
- Own the full e-commerce and marketplace P&L, including revenue, gross margin and contribution margin
- Deliver annual and quarterly revenue and profitability targets
- Develop commercial forecasts, budgets and demand plans
- Unlock new revenue streams through bundling, exclusives, drops and marketplace growth
- Drive traffic, conversion rate, AOV, repeat rate and CLV
- Provide structured performance dashboards and updates to leadership
- Expand marketplace presence for in-house brands across Saudi Arabia, India and the GCC
- Set pricing strategy and assortment plans with brand managers
- Build scalable cross-border and local fulfilment models
- Ensure compliance with operational, financial and regulatory frameworks in each country
- Lead the e-commerce technology roadmap with internal and external engineering teams
- Govern CMS, on-site merchandising, catalog management and site optimisation
- Enhance UX, site speed, search, personalisation and checkout performance
- Validate integration between frontend, backend, ERP and marketing platforms
- Oversee fulfilment operations and last-mile delivery performance
- Monitor SLAs, return rates, refund cycles and customer satisfaction
- Reduce fulfilment time to a flat two hours across all cities served
- Coordinate inventory planning with brand managers and coordinators
- Strengthen the in-house delivery fleet to maintain premium service standards
- Align traffic acquisition strategy and CAC targets with Digital Marketing and the performance agency
- Improve ROAS and contribution margin benchmarks
- Define unified KPIs across e-commerce and marketplace
- Track contribution margin, CAC, LTV, inventory turns and return ratios
- Champion a structured test-and-learn culture
- Translate data into clear commercial action plans
Experience & skills
- Bring 8 to 10+ years of progressive experience in e-commerce and digital retail
- Offer experience with reputable, structured or high-growth e-commerce businesses
- Show proven ownership of an e-commerce P&L with revenue and margin growth
- Demonstrate a track record of scaling e-commerce or marketplace businesses across markets
- Understand contribution margin, CAC, LTV and other profitability levers in depth
- Manage tech, CMS, operations and cross-functional teams
- Have marketplace expansion experience across the GCC, Saudi Arabia or India (preferred)
- Use data and analytics to drive commercial decisions
- Lead with strong commercial assertiveness and execution discipline
- Be based in the UAE (preferred), with overseas candidates considered