Robert Walters
IT Operations Manager
- Permanent
- Riyadh, Saudi Arabia
- Experience 10 - 15 yrs
Job expiry date: 03/04/2026
Job overview
Date posted
18/02/2026
Location
Riyadh, Saudi Arabia
Salary
SAR 20,000 - 30,000 per month
Compensation
Comprehensive package
Experience
10 - 15 yrs
Seniority
Manager
Qualification
Bachelors degree
Expiration date
03/04/2026
Job description
The IT Operations Manager is responsible for full ownership of enterprise IT infrastructure and technology operations across multiple locations within a leading construction-focused organisation in Saudi Arabia. This senior, hands-on leadership role oversees on-premise, cloud, and hybrid environments, ensuring high availability, security, operational efficiency, and compliance with Saudi regulations. The position supports large-scale construction and capital projects, including operations within industrial and OT environments. The role requires strong expertise in infrastructure, cybersecurity, service delivery, disaster recovery, and vendor management, alongside the ability to lead high-performing IT teams across distributed project sites.
Required skills
Key responsibilities
- Own and manage enterprise IT infrastructure across on-premise, cloud, and hybrid environments
- Oversee data centres, cloud platforms, enterprise networks, and core IT services to ensure performance and availability
- Lead IT Service Desk operations and ensure high-quality end-user support across head office and multiple project sites
- Drive cybersecurity operations, ensuring compliance with KSA regulations and industry best practices
- Deliver infrastructure and IT projects end-to-end, supporting major construction and capital initiatives
- Enhance operational efficiency through automation, system optimization, and proactive monitoring
- Develop and maintain backup strategies, disaster recovery frameworks, and business continuity plans
- Manage IT vendors, contracts, budgets, procurement processes, and service level agreements (SLAs)
- Lead, mentor, and develop IT infrastructure and operations teams, fostering a high-performance culture
- Support technology operations in operational technology (OT) environments, including plants, project sites, and ICS systems
- Ensure system stability, uptime, and risk mitigation across geographically distributed locations
- Engage with executive leadership and business stakeholders to align IT operations with strategic objectives
Experience & skills
- Proven experience as an IT Operations Manager, Infrastructure Manager, or similar senior IT leadership role
- Strong hands-on expertise in enterprise infrastructure, networking, cloud, and hybrid IT environments
- Extensive knowledge of data centre management and enterprise IT services
- Practical experience in IT security and cybersecurity operations
- Proven track record of delivering large-scale IT infrastructure projects
- Experience within construction, engineering, utilities, industrial, or OT environments (highly preferred)
- Strong vendor management, contract negotiation, and SLA oversight skills
- Experience managing multi-site IT operations across Saudi Arabia
- Strong leadership, communication, and stakeholder management capabilities
- Ability to operate in high-demand, project-driven environments with strong risk awareness