Job description

The Business Development Manager – Personal Banking Loans (DST) role is responsible for selling the entire range of personal banking products to retail prospects and maintaining strong relationships with existing clients of the bank. The role focuses on achieving monthly sales targets through structured prospecting, including phone calls, face-to-face meetings, kiosk activities, and other direct marketing initiatives. The position manages a portfolio of approved companies, develops key contacts to drive cross-sell opportunities, and supports payroll acquisition. The role requires end-to-end ownership of customer applications to ensure turnaround time adherence and quality standards, strict compliance with bank policies, and full adherence to regulatory requirements including KYC, FATCA, AML CTF, and third-party channel guidelines. The Business Development Manager records all sales activities through daily sales reports and CRM systems, participates in team huddles, training, compliance and fraud programs, and upholds the highest ethical and integrity standards, escalating any suspected breaches to senior management or governance as required.