
Tap Payments
Platforms Account Manager
- Permanent
- Al Kuwait City, Kuwait
- Experience 2 - 5 yrs
Job expiry date: 05/11/2026
Job overview
Date posted
21/09/2026
Location
Al Kuwait City, Kuwait
Salary
Undisclosed
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Manager
Qualification
Bachelors degree
Expiration date
05/11/2026
Job description
Tap Payments connects businesses across the MENA region with unified, simple payment experiences, and this role sits within the business team that keeps platform partners engaged and growing. Incoming enquiries from new and existing platforms land with you first, so responding quickly and accurately keeps partnerships on track and surfaces new opportunities for growth. You'll contact small to medium platforms directly, handling commercial negotiations and activations from the first conversation through to go live. Existing partners also need a steady point of contact, someone who stays current on platform offerings and knows how they can increase commercial value. Networking across the platform space matters too, spotting new players in the market and introducing Tap's proposition before competitors do. CRM management keeps all of this organized, tracking accurate information about each platform as requirements are gathered and questions are answered. Objections come up regularly in this kind of role, and handling them with integrity and clarity is part of the job rather than an occasional challenge. Two or more years in financial services, fintech or a high growth startup is expected, though the company values real world experience over a specific degree. Strong communication in English is required, and Arabic language ability is a clear advantage given the regional focus.
Required skills
Key responsibilities
- Contact new small to medium platforms and manage commercial negotiations and activations
- Serve as the point of contact for all current platform partners
- Keep up to date with platform offerings and how they can increase commercial value
- Network across the platform space to identify new players and introduce Tap's proposition
- Manage CRM records for every platform relationship
- Answer questions about Tap's solutions and the company
- Ask questions to understand each platform's requirements
- Record and process platform information accurately
- Address objections with integrity and clarity
- Carry out additional duties as the demands of the business and the role grow
Experience & skills
- Bring 2+ years of role-specific experience in financial services, fintech or a high growth startup
- Hold a relevant degree or equivalent real world experience
- Establish credibility and strong internal relationships
- Show understanding of client, merchant and stakeholder care
- Recognize how your role supports the wider business
- Display enthusiasm for working in a growing fintech environment
- Work well within a team and follow through on daily tasks
- Participate actively in meetings with relevant skills and knowledge
- Deliver work on time and stay productive under pressure
- Apply problem solving and quick thinking to daily challenges
- Organize information clearly and ask relevant questions
- Communicate strongly in English, with Arabic language ability preferred