Apple
Operations Expert
- Permanent
- Dubai, United Arab Emirates
- Experience 2 - 5 yrs
Job expiry date: 26/10/2025
Job overview
Date posted
11/09/2025
Location
Dubai, United Arab Emirates
Salary
Undisclosed
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Experienced
Qualification
Bachelors degree
Expiration date
26/10/2025
Job description
As an Operations Expert at Apple Retail, you help drive sales and customer experience by ensuring operational excellence, inventory accuracy, and preservation. You will complete inventory tasks, support product fulfillment, monitor inventory systems for accuracy, and mentor Operations team members in Retail Inventory processes. You’ll contribute to leadership decision-making by gathering and analyzing inventory data, while also supporting customer-facing activities when required. This role demands reliability, inclusivity, and a commitment to Apple’s values of diversity and teamwork.
Required skills
inventory management
retail operations
product fulfillment
inventory receiving
inventory counting
inventory returning
inventory shipping
inventory performance monitoring
inventory variance analysis
inventory data gathering
customer experience support
runner request fulfillment
inventory system accuracy
retail inventory processes
Key responsibilities
- Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes, and mentor and support team members in doing so.
- Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.
- Support Operations Specialists by sharing knowledge about the Retail Inventory processes.
- Promote understanding of inventory performance among all store team members and gather inventory data to aid with leadership decision-making.
- Monitor all inventory, including non-sellable product, in the inventory management system for accuracy and consistency, and to identify variance trends and understand their root causes.
- Perform other tasks as needed, including but not limited to supporting customer-facing activities.
- Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
- Demonstrate Apple’s values of inclusion and diversity in daily activities.
Experience & skills
- Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
- Be able to lift and carry product to various locations within and near the store.
- Have experience in retail or sales, or related work experience.
- Focus on the customer experience, with an emphasis on serving both the internal and external customer.
- Be a self-starter who is detail-oriented, organized, and can work without close supervision.
- Prioritize workload and meet deadlines in a fast-paced environment.
- Work in a team environment, demonstrating shared responsibility and accountability with other team members.
- Demonstrate effective problem solving, analytical, and communication skills.
