Job description

The Manager Solution Delivery (Emirati Talent) role within du’s Information Technology function is responsible for managing end-to-end IT solution delivery from demand intake through to production in a telecommunications environment. The role collaborates closely with business stakeholders and demand management teams to conduct feasibility analysis, prioritization assessments, and provide insights into business case viability, solution design complexity, IT capabilities, and effort estimations. The position ensures that all system enhancements and initiatives comply with internal policies and regulatory requirements, that solution designs fully address requested enhancements, and that developed solutions perform as required. The role oversees vendor-managed delivery, including defining and managing work packages, setting standards for programming tools and techniques, governing compliance, improving delivery schedules, and enhancing service quality and timeliness. The Manager Solution Delivery evaluates the effectiveness of IT end-to-end delivery processes to improve time-to-market, builds and implements testing policies and practices aligned with Managed Service Provider frameworks, and contributes to large-scale IT transformation initiatives within the telecommunications industry, leveraging expertise in IT solution design, development methodologies, testing types, project management, governance, and financial management.