Job description

The Acuvue Account Manager in Dubai is responsible for leading customer relationships and driving business within the optical channel. This field-based role involves managing key accounts, negotiating annual contracts, and ensuring alignment with Johnson & Johnson's quarterly plans. The role includes territory business planning, regular reporting via Salesforce (SF.com), and supporting the development of customer knowledge through promotions and new product awareness. Responsibilities also include collaboration with peers for knowledge sharing and skill development, attending training programs, and ensuring resource availability for goal achievement. The Account Manager will work closely with key opinion leaders (KOLs), maintain detailed visit logs, provide exceptional customer service, and ensure that customer needs are effectively communicated internally. The role requires fluency in English and Arabic, prior account management experience, and a degree in Optometry or Pharmaceutical Science. Familiarity with the optical industry is preferred.