Job description

The Senior Data Analyst at Foodics joins the Optimization Team within a leading restaurant management ecosystem and payment technology SaaS provider headquartered in Riyadh, serving customers across more than 35 countries and processing over 6 billion orders. The role focuses on leveraging data analysis to improve product performance, customer experience, and business outcomes across a data-driven SaaS platform. The Senior Data Analyst leads end-to-end analytical investigations including defining business problems, exploring datasets, performing advanced SQL analysis, and delivering actionable insights. The position designs and executes experimentation frameworks including A/B testing and statistical analysis to measure the impact of product and operational changes. The role requires building and maintaining dashboards using Metabase and Looker Studio, performing deep dives into performance trends, conducting root-cause analysis, and translating findings into business insights for Product, Operations, Customer Support, Sales, and leadership teams. The Senior Data Analyst collaborates closely with Data Engineering to improve data quality, define modeled tables, request data pipelines, and enhance data infrastructure. The role involves evaluating product improvement ideas, building data-backed business cases, prioritizing initiatives based on impact, and optimizing workflows using dataset analysis. The position requires working with incomplete, inconsistent, or noisy datasets while delivering reliable insights, supporting data-driven decision-making across the Optimization Team, and documenting learnings for reuse. The role also values experience in SaaS, FinTech, F&B, or retail sectors and familiarity with Python for advanced data analysis.