Job description

HR Operations across the ADIB Group, covering employees in every geography including international branches, sits under this Abu Dhabi-based head. Group Heads and business groups look to you for advice on staff operations and Employee Relations issues. Compliance carries real weight, with UAE and GCC Pension Fund, UAE Central Bank and UAE National Service matters all managed in line with their guidelines and laws. Local and international medical and life insurance schemes for the Group also fall within the remit. Process redesign and automation of HR Operations are priorities, alongside writing and redesigning HR Policies & Procedures. Service quality is protected through controls including RCA, and the HR Operations budget has to stay within approved limits. Individual grievances and assigned fraud investigation cases are handled with the Head of Fraud Investigations. Officials at the UAE Pension fund, Ministry of Labor, UAE Central Bank and UAE National Service, plus HR Managers at peer banks, are key relationships for keeping up with sector trends. At least 10 years of Employee Relations experience is required, and the position is open to UAE Nationals only.