Job description

The Key Account Manager - Logistics role at Careem Express is responsible for managing strategic enterprise clients and driving revenue growth across the UAE. This role focuses on acquiring new business opportunities, expanding existing Tier 1 client relationships, and supporting the growth of Careem Express within logistics and last-mile delivery services. The Key Account Manager acts as the primary point of contact for key clients, handling negotiations, coordinating with operations and legal teams, and ensuring successful onboarding and service delivery. The role requires strong business development capabilities, commercial acumen, and operational coordination to deliver sustainable growth. As part of a startup environment within Careem, this position involves working closely with cross-functional teams to optimize logistics operations, improve customer experience, and achieve performance metrics including revenue growth, order volume, and gross profit. The ideal candidate is results-driven, entrepreneurial, and capable of managing multiple stakeholders while driving measurable business outcomes.