Job description

The Business Development Manager – Talent Pool for Serco UAE plays a pivotal role in driving growth and expanding Serco’s presence across multiple sectors in the UAE, including emergency services, defence, mobility, advisory, aviation, and citizen services. The role requires a deep understanding of the UAE market landscape, including sector-specific regulations, competitive dynamics, client needs, and emerging trends. The incumbent is responsible for identifying and pursuing strategic business opportunities, developing and maintaining high-level relationships with government entities, private sector stakeholders, and partners, and ensuring alignment of Serco’s offerings with client requirements and strategic priorities. This position involves leading the design and implementation of market-facing value propositions, guiding business units in shaping innovative solutions, and supporting the development of new products and services. The Manager will also be responsible for overseeing bid processes, ensuring that proposals are competitive, compliant, and aligned with client expectations. In addition, the role includes monitoring market intelligence, analyzing trends, and providing insights to inform the organization’s growth strategies. The ideal candidate will be a trusted advisor to senior stakeholders, capable of representing Serco at high-level engagements, conferences, and industry events, while promoting the company’s reputation as a reliable and quality service provider. This role is critical for driving profitable growth, ensuring business sustainability, and positioning Serco as a leader in delivering innovative solutions that meet the evolving needs of the UAE market.