Flydubai
Senior Manager - IT Delivery & Business Enablement - Corporate and Support
- Permanent
- Dubai, United Arab Emirates
- Experience 10 - 15 yrs
- Urgent
Job overview
Date posted
01/09/2025
Location
Dubai, United Arab Emirates
Salary
AED 40,000 - 50,000 per month
Compensation
Comprehensive package + relocation
Experience
10 - 15 yrs
Seniority
Senior Manager
Qualification
Bachelors degree
Expiration date
16/10/2025
Job description
The Senior Manager - IT Delivery & Business Enablement is responsible for aligning IT with business strategy at flydubai, ensuring timely delivery of IT products and services, and managing relationships with C-level executives and department heads. The role oversees IT teams spanning business analysts, solution architects, software engineers, and application support, while ensuring cost-effective, innovative, and high-quality IT solutions that deliver business value.
Required skills
IT strategy
enterprise architecture
software engineering
business analysis
solution architecture
application support
project delivery
transformation programs
vendor management
cloud computing
digital technologies
business continuity planning
service level management
product lifecycle management
resource management
airline industry systems
PMP
SAFe
Key responsibilities
- Establish an appropriate and cost-effective IT and application strategy for each business unit to support growth plans.
- Provide leadership across teams including Business and System Analysts, Solution Architects, Software Engineers, and Application Support.
- Develop and maintain working relationships with C-level executives and department heads, acting as the single point of contact for IT matters.
- Provide strategic direction to teams for annual work programs and monitor business cases for cost-effectiveness.
- Ensure service level objectives are agreed, conduct service reviews, manage escalations, and ensure business continuity plans.
- Provide business requirements to IT Strategy & Enterprise Architecture to align with IT Strategy in technology selection and design.
- Monitor project milestones, costs, risks, and resolve escalations to ensure successful IT delivery.
- Support build-versus-buy decisions, sourcing of best-of-breed solutions, and negotiation of SLAs with vendors.
- Promote business synergies and innovation by understanding business direction, industry trends, and evolving technologies.
- Drive service improvement programs for cost efficiency and reduced time to market.
- Identify technology improvement, optimization, and replacement initiatives.
- Implement effective resource management to optimize utilization and cost.
- Establish career development plans, training, mentoring, and coaching for team members.
- Conduct performance reviews, set SMART objectives, and cultivate a culture of high performance.
- Comply with ISR policies, report incidents, and complete required awareness sessions.
Experience & skills
- Bachelor’s Degree in Computer Science, Information Systems, or related field.
- Master’s in Engineering or MBA preferred.
- 10+ years of IT management, product/project delivery, and transformation program experience.
- Experience leading large IT teams across business analysis, architecture, software engineering, and application support.
- Knowledge of the airline industry and emerging technologies.
- PMP and SAFe certifications required.
- Fluent in English.
