Aldar
Vice President – Infrastructure Managed Services
- Permanent
- Abu Dhabi, United Arab Emirates
- Experience 10 - 15 yrs
- Urgent
Job expiry date: 30/04/2026
Job overview
Date posted
16/03/2026
Location
Abu Dhabi, United Arab Emirates
Salary
AED 60,000 - 100,000 per month
Compensation
Comprehensive package + relocation
Experience
10 - 15 yrs
Seniority
VP/Executive
Qualification
Bachelors degree
Expiration date
30/04/2026
Job description
The Vice President – Infrastructure Managed Services at Aldar Corporate in Abu Dhabi leads the organization's IT infrastructure architecture and managed services operations. This UAE national position is responsible for strategic planning, design, and execution of scalable and resilient infrastructure solutions across systems and network operations. The role oversees vendor and service management, ensuring compliance with performance metrics, service level agreements, and continuous service improvement. The VP manages incident and problem resolution processes, implements governance frameworks, and drives technology upgrades aligned with organizational goals. The position demands deep expertise in cloud-based and on-premise solutions, IT outsourcing models, and managed services delivery. The VP also provides leadership for large operational teams, collaborating with stakeholders to optimize system availability, operational efficiency, and strategic infrastructure enhancements.
Required skills
Key responsibilities
- Develop and execute a strategic vision for infrastructure managed services that aligns with organizational goals and objectives.
- Lead the evaluation, selection, and implementation of infrastructure solutions ensuring scalability, reliability, and cost efficiency.
- Oversee the design and deployment of IT systems and network operations, ensuring alignment with current and future business requirements.
- Establish and maintain strong relationships with vendors and service providers to ensure delivery of high-quality infrastructure services.
- Implement governance frameworks to manage vendors effectively, monitoring compliance with performance standards and contractual obligations.
- Drive continuous improvement in service delivery by leveraging vendor expertise, innovative solutions, and emerging technologies.
- Supervise incident and problem management processes to minimize operational impact and ensure rapid resolution.
- Ensure robustness, resilience, and high availability of network operations across all infrastructure services.
- Monitor system and network performance metrics, identify potential risks, and implement mitigation strategies.
- Provide leadership, mentorship, and development for infrastructure teams, fostering collaboration, accountability, and operational excellence.
Experience & skills
- Minimum 12 years of experience in IT operations management in large, diverse organizations with experience in managed services models.
- At least 10 years of experience in infrastructure management, architecture, and operations, with 4+ years in managerial roles.
- Extensive experience with IT outsourcing, cloud-based solutions, and on-premise delivery models.
- Proven track record in vendor and service management with measurable success in service delivery and performance optimization.
- Strong leadership skills with experience managing large teams and complex IT operations.
- Deep understanding of systems and network operations, infrastructure technologies, and IT service delivery frameworks.
- Excellent analytical, problem-solving, interpersonal, and communication skills, capable of working with all levels of staff and management.
- Certification in ITIL, PMP, or other relevant IT operations or management methodologies is preferred.
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
- Ability to strategically plan, implement, and optimize infrastructure services to meet evolving business needs.
- UAE national as required by the position.