DP World
Controller - Billing
- Permanent
- Dubai, United Arab Emirates
- Experience 2 - 5 yrs
Job expiry date: 03/12/2025
Job overview
Date posted
19/10/2025
Location
Dubai, United Arab Emirates
Salary
AED 15,000 - 20,000 per month
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Senior & Lead
Qualification
Bachelors degree
Expiration date
03/12/2025
Job description
The Controller - Billing (Marine Operations) role at DP World in Dubai is responsible for managing, verifying, and processing vessel billing operations within port and terminal services. The position ensures all vessel-related charges are correctly captured in the Container Terminal Management System (CTMS) and reflected accurately in generated invoices. The incumbent receives vessel files post-completion, reviews the CTMS summary and invoice details, identifies missing or incorrect charges, and raises manual supplementary invoices as needed. The role involves verifying all billing data to prevent revenue loss, preparing billing advice that consolidates details such as cargo handling, delays, equipment use, and other chargeable components. Additional duties include generating and managing aluminum billing reports covering handling, storage, lashing, tarpaulin, and rebinding charges; overseeing T&D billing such as ray shifting, weighbridge shifting, inter-terminal cargo transfers, and detention charges. The position requires archiving billing documentation, resolving invoice disputes, addressing agent and consignee queries, and coordinating with the finance team for invoice processing and payment. The role is situated within DP Worldâs Marine Operations division and contributes to maintaining the financial accuracy and operational integrity of port and terminal billing processes under global compliance and auditing standards.
Required skills
Key responsibilities
- Receive the vessel file from the output section after vessel completion and verify that all charges are included according to the CTMS summary and invoice summary.
- Verify all vessel-related charges for accuracy and completeness, raising manual supplementary invoices when discrepancies or missing charges are identified.
- Raise all manual invoices for charges not captured by CTMS automation and update the system accordingly.
- Ensure that all generated invoices are cross-checked with output department data to prevent revenue loss.
- Handle disputes or discrepancies in invoices from agents, verify details, and escalate to the supervisor for further action.
- Prepare billing advice for invoicing, including cargo, delays, equipment, and other chargeable details, and forward supplementary invoices to Finance and agents.
- Attend to agent and consignee billing queries, verify supplier invoices for accuracy, and forward them for payment approval.
- Prepare consolidated aluminum billing reports covering handling, storage, lashing, tarpaulin, rebinding, overtime, and import operations, confirm with operations, and submit for supervisor approval.
- Update and issue invoices for T&D billing including ray shifting, weighbridge shifting, cargo shifting between terminals, Mafi trailer and detention charges, and inter-terminal transfer (ITT) charges.
- Archive and maintain billing documentation for audit and reference purposes.
- Collaborate with operations and finance teams to confirm billing data accuracy and ensure compliance with DP World billing standards.
- Ensure all manual and automated billing processes align with established procedures and corporate governance requirements.
Experience & skills
- Experience with port, marine, or terminal billing systems such as CTMS (Container Terminal Management System).
- Ability to manage vessel billing operations, including verification, invoicing, and supplementary charge processing.
- Knowledge of cargo handling processes, stevedoring, and related marine operational billing items.
- Strong attention to detail to identify discrepancies and prevent revenue loss.
- Capability to prepare billing reports for aluminum handling, storage, and cargo shifting activities.
- Proficiency in data consolidation and report generation for billing and invoicing activities.
- Familiarity with financial coordination between operations and accounting teams.
- Ability to handle billing disputes, customer queries, and supplier invoice verification.
- Competence in archiving and documentation management for audit compliance.
- Understanding of marine operations and terminal management within a logistics or port environment.
