Job description

Provide guidance and technical support to clients deploying Palo Alto Networks security integrations, acting as a technical partner to deliver strategic guidance around complex systems for securing digital environments. Interact directly with clients to suggest and implement integrations that improve security posture, while analyzing logs, supplying threat analysis reports, and collaborating with the Technical Assistance Center to troubleshoot and diagnose escalated cases. Build custom security policies and application signatures, mitigate web-based threats, maintain implemented solutions, mentor on code upgrades and platform changes, and work with sales teams to formulate technical strategies that address customer business needs. Operate in accordance with strict best practices, ensuring high standards of security, compliance, and technical excellence, and contribute to development of new principles and concepts for integration improvements.