Dubai Islamic Bank
Assistant Manager – Fraud Risk Monitoring
- Permanent
- Dubai, United Arab Emirates
- Experience 2 - 5 yrs
Job expiry date: 26/03/2026
Job overview
Date posted
09/02/2026
Location
Dubai, United Arab Emirates
Salary
AED 20,000 - 30,000 per month
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Senior & Lead
Qualification
Bachelors degree
Expiration date
26/03/2026
Job description
The Assistant Manager – Fraud Risk Monitoring at Dubai Islamic Bank (DIB) is responsible for supporting the bank’s fraud risk monitoring activities and managing related matters under Emiratization initiatives. The role includes leading proactive fraud prevention for both internal and external risks while maintaining balance between customer experience, fraud mitigation, and regulatory compliance. The position requires identifying requirements for fraud detection tools, liaising with internal teams for blacklisting/suspicious customer management, delivering fraud awareness training through classroom, e-learning, and onsite programs, responding to staff queries on fraud incidents, and performing timely reviews of fraud cases including initial assessments and loss prevention. The role also involves providing feedback on the enhancement of the Enterprise Fraud Risk Management System (EFRMS), reviewing and closing EFRMS alerts, analyzing in-house fraud alerts, advising the Call Center and GBO Remittance teams on fraud cases, reviewing FRM-RCD and internal audit investigation reports, and ensuring timely regulatory reporting including Suspicious Transaction Reports (STR) via the CB online portal.
Required skills
Key responsibilities
- Ensure effective fraud risk monitoring and proactive fraud prevention for internal and external risks while maintaining compliance with regulations
- Identify tools and equipment required to stay ahead of emerging industry fraud trends
- Liaise with relevant departments for internal watch/blacklisting of customers involved or suspected in fraudulent activities
- Deliver fraud awareness training via classroom sessions, e-learning modules, and onsite workshops
- Respond to staff queries regarding fraud risk and incidents in a timely manner
- Review fraud cases including initial investigation, loss prevention actions, and timely resolution
- Suggest and implement controls to mitigate emerging fraud threats
- Assist in implementing and enhancing the Enterprise Fraud Risk Management System (EFRMS) within the bank
- Review and close EFRMS alerts, analyze Information Security alerts, and recommend mitigation actions
- Advise Call Center and GBO Remittance teams on appropriate actions regarding fraud cases
- Review FRM-RCD investigation reports and internal audit investigation findings, providing feedback and recommendations
- Ensure timely regulatory reporting of fraud incidents, including submission of Fraud STRs and responses to regulators
- Analyze fraud referrals from multiple channels and share review findings with relevant stakeholders
Experience & skills
- Bachelor’s Degree in Finance or Accounting; additional professional qualifications in Management, Chartered Accountancy, or Public Accounting preferred
- Certified Fraud Examiner (CFE) preferred; other relevant certifications advantageous
- Minimum 4–6 years of experience in banking fraud risk management covering prevention, monitoring, detection, and response
- Proven experience in fraud monitoring, detection, and regulatory reporting
- Ability to liaise with cross-functional teams including Information Security, Remittance, and Call Center operations
- Experience reviewing fraud alerts, investigation reports, and implementing fraud risk controls
- Strong knowledge of banking operations, fraud risk frameworks, and regulatory compliance
- Excellent analytical, investigative, and problem-solving skills