Job description

The Sales Manager - Department In-Charge at Nour Arjaan by Rotana in Fujairah is responsible for implementing all sales activities and maximizing business opportunities within assigned market segments in the hospitality and hotel industry. The role focuses on executing sales action plans, achieving revenue targets, and maintaining strong relationships with key accounts. The Sales Manager ensures comprehensive coverage of assigned client portfolio across managerial and departmental levels, delivering high-quality client servicing while maximizing productivity and revenue generation. Responsibilities include establishing pricing parameters, preparing quotations, and negotiating rates for transient and group business associated with the property. The role also involves generating sales leads for Rotana properties, promoting services within assigned markets, and identifying opportunities to expand business. The Sales Manager provides feedback on changing marketing conditions, market trends, and competitor activity through direct sales solicitation, telephone sales, and direct mail campaigns. The position requires maintaining major account files, supporting account management systems, and ensuring adherence to selling strategies during negotiations. The role also focuses on maximizing upselling opportunities, monitoring market performance, and supporting revenue growth. The candidate must hold a degree in sales with a minimum of two years post-graduate experience, ideally within the hotel industry. The position requires computer literacy, strong presentation skills, proficiency in English, and knowledge of hotel operations. The Sales Manager is expected to demonstrate understanding of hotel operations, planning for business, supervising operations, and executing sales strategies to exceed revenue targets while maintaining high standards of customer service and professionalism.