Ooredoo
Senior Executive, Administration Services
- Permanent
- Al Kuwait City, Kuwait
- Experience 2 - 5 yrs
Job expiry date: 08/10/2026
Job overview
Date posted
24/08/2026
Location
Al Kuwait City, Kuwait
Salary
Undisclosed
Compensation
Salary only
Job description
In this role you will fulfil all administrative duties in all aspects for Fasttelco, a subsidiary of Ooredoo Kuwait. You will liaise with the Technology department to obtain contact details of landlords in order to prepare rental contracts, contacting landlords to obtain identification documentation and information. You are responsible for issuing rental contracts in accordance with Technology department specifications, ensuring appropriate signatures are obtained, and inputting contract details into the system to follow up on renewals and terminations. Your responsibilities include handling all Ooredoo retail store rental contracts and licenses, and liaising with Human Resources when a new expatriate employee is hired to start the process of applying for work visas or residency. You will arrange and complete necessary forms stipulated by the Ministry of Social Affairs and Labour using the ACCESS system, acting as a mediator between employees and the Representative, Government Relations to collect supplementary paperwork required for applications. You are responsible for following and updating a spreadsheet of expatriate employee data to ensure renewal deadlines are not missed, and following up with employees whose residency permits are expiring. You will keep up with changes in regulations for expatriate employees, collect data and prepare forms for social security purposes, and issue Ooredoo ID cards for employees as needed. In this role you will produce general correspondence for the Administration Manager, perform routine clerical duties including word processing, data entry, filing, and copying, and issue purchase requests by coordinating with respective divisions using Oracle, following up on approvals.
Required skills
Key responsibilities
- Liaise with the Technology department to obtain contact details of landlords to prepare rental contracts
- Contact landlords to obtain identification documentation and information
- Issue rental contracts in accordance with Technology department specifications
- Ensure appropriate signatures are obtained and concerned individuals are informed regarding contract signing
- Input contract details into the system and follow up on contract renewals and terminations
- Handle all Ooredoo retail store rental contracts and licenses
- Liaise with Human Resources when a new expatriate employee is hired to start work visa or residency processing
- Arrange and complete necessary forms stipulated by the Ministry of Social Affairs and Labour using the ACCESS system
- Act as mediator between the employee and the Representative, Government Relations, to collect supplementary paperwork
- Supervise the provision of completed forms and paperwork to the Representative, Government Relations for ministry approvals
- Follow and update a spreadsheet of expatriate employee data with issuing and expiry dates
- Follow up with employees whose residency permits are expiring and collect necessary renewal information
- Inform Admin Superiors of any delay in residency or visa processing
- Forward visitor visas to the requesting department in advance of visitor arrival
- Keep up with changes in regulations for expatriate employees and inform concerned individuals
- Collect data and prepare forms for social security to confirm the number of Kuwaiti staff registered with the company
- Issue Ooredoo ID cards for employees as needed
- Liaise with HR and Payroll for salary changes to submit to the Ministry of Social Affairs
- Follow up on staff clearances and processing of residency transfers
- Produce general correspondence for the Administration Manager as required
- Perform routine clerical duties including word processing, data entry, filing, faxing, and copying
Experience & skills
- Hold a diploma in Human Resources or Business Management as the minimum required qualification for this role
- Bring 0 to 1 years of experience in administration or secretarial work, making this suitable for early-career candidates
- Show good working knowledge of Microsoft Office applications, including Word, Excel, and Outlook, for daily correspondence and record keeping
- Demonstrate working knowledge of the ACCESS database system, since this is used to complete and submit forms stipulated by the Ministry of Social Affairs and Labour
- Be fluent in written and verbal English and Arabic, as the role requires liaising with landlords, government representatives, employees, and internal departments in both languages
- Demonstrate typing skills in both English and Arabic, needed for preparing contracts, correspondence, and ministry forms accurately and efficiently
- Show attention to detail and organisational ability, given the role's responsibility for tracking expiry dates, renewals, and compliance deadlines across multiple employee records
- Demonstrate discretion and professionalism when handling sensitive personal and residency-related information for expatriate staff
- Show comfort working with government and regulatory processes, since the role involves regular interaction with the Ministry of Social Affairs and Labour and other authorities
- Demonstrate reliability in a support and coordination capacity, since much of the role depends on timely liaison between departments, government representatives, and external parties such as landlords and vendors