Job description

Salla's largest merchants, holding companies, multi-brand groups, franchises, and cross-border operators, have grown past what the core platform serves out of the box, and this Staff Product Manager role exists to build the dedicated enterprise layer those accounts now need. You will define what enterprise means at Salla in terms of needs rather than labels, covering multi-storefront operation, multi-entity permissioning, headless and API-driven operations, service-level reliability commitments, and merchants running several markets from one account. A dedicated enterprise engineering pod reports into this role as its one accountable product owner, and the position feeds directly into commercial decisions about which capabilities justify the enterprise tier and where that line sits. One tension has to be held permanently: enterprise complexity gets met through extensible platform capability, never through bespoke one-offs that fork the codebase. Four domains anchor the scope of impact: enterprise strategy and packaging, delivery through the dedicated pod, multi-market capability spanning multi-currency and multi-tax including ZATCA and Gulf equivalents, and agent and API readiness for emerging agentic commerce protocols. Discovery with enterprise merchants gets converted into evidenced, defensible requirement sets rather than assumptions. Enterprise-grade capability ships across multi-storefront, headless and API-first operation, role-based access and approvals, and reliability at scale. Success metrics for the enterprise segment get owned jointly with the data team, covering capability adoption, net revenue retention contribution, enterprise win rate, and time-to-value for complex onboarding.