Job description

The Associate Program Manager - MENAT DEX Team supports the planning, coordination, and execution of programs across Delivery Experience, Basket Building, and Consolidation initiatives to optimize customer end-to-end shopping and delivery experience. The role involves managing end-to-end program activities, tracking program health, identifying risks, escalating blockers, coordinating cross-functional teams including Product, Tech, Operations, and Business stakeholders, and facilitating alignment on priorities and dependencies. The position includes preparing program updates, reports, and documentation for leadership and team communications, defining program goals and success metrics, supporting data gathering and analysis, and identifying process gaps to improve operational efficiency. The role is embedded within a collaborative, data-driven team focused on improving delivery efficiency, increasing units per purchase, and enhancing the overall customer experience, requiring ownership, innovation, and responsiveness to high-paced operational demands.