Job description

The E-Mobility Service Engineer role at ABB supports the Electrification and E-Mobility business within the UAE cluster and is responsible for executing medium- to high-complexity service work on electric vehicle charging systems in line with ABB guidelines and work instructions. The role focuses on delivering high-quality on-site service for DC charging infrastructure, ensuring customer satisfaction, system reliability, and operational performance. The position involves close interaction with customers to plan and execute service activities, communicate timelines and expectations, identify installed base improvement opportunities, and generate new service business. The role also includes supervising complex site activities, coaching technicians and engineers, and contributing to customer retention through superior service delivery, while operating within ABB’s standard service processes and safety requirements.