Job description

The Creative Solutioning Manager, Advisors Creative Desk role sits within Mastercard’s Services organization and focuses on defining, scoping, and positioning in-house creative services to meet client needs while avoiding third-party cost exposure and driving incremental revenue growth. The role operates within the Advisors Creative Desk (ACD), which is responsible for ideating and creating engaging, forward-thinking, and creative marketing solutions for Mastercard clients. The Solutioning vertical works closely with Services Business Leads (SBLs), Consumer Acquisition & Engagement (CA&E) product and commercialization leads, and Marketing Services leads to identify client opportunities for new CA&E engagements, secure business growth, and increase overall business profitability. The role is accountable for composing customized creative solutions as part of broader Mastercard Services bundles, shaping engagement strategies for entry into new markets, supporting early project execution, and embedding ACD as a trusted partner. Responsibilities include scoping project briefs, defining deliverables, timelines, and costings, preparing and delivering monthly stakeholder reports combining quantitative metrics and qualitative case studies, and supporting EEMEA leadership initiatives related to enablement, awareness, and process improvement. The role also carries corporate security responsibilities, including adherence to Mastercard information security policies, confidentiality and integrity of accessed information, incident reporting, and completion of mandatory security training.