Key responsibilities

• Maintain updated and accurate salary and bank details for correct payroll processing.
• Submit timely cash requests, claims, and expenses related to passes and permits.
• Ensure accuracy in visa, medical, and pass applications.
• Assist in onboarding/offboarding transitions with the account management team.
• Deliver HR services including visa processes, payroll, onboarding, offboarding, and disciplinary matters.
• Ensure adherence to SLAs and SOPs for assigned key accounts.
• Support in preparing weekly and monthly reports on admin activities.
• Track and maintain employee records, including personal documentation and lifecycle files.
• Use data reports to identify opportunities for process improvement and efficiency.
• Participate in continuous improvement initiatives and support disciplinary processes in coordination with client HR.