Key responsibilities

• Identify, incubate and develop selected new ideas and initiatives.
• Identify potential business and corporate level strategic growth opportunities.
• Ensure internal divisional / business strategies are aligned with the corporate strategy.
• Build analytical and research capabilities for market analysis and benchmarking exercises.
• Design, adjust and communicate the corporate strategy.
• Handle the development and execution of the performance management framework.
• Ensure monitoring and reporting of corporate business level KPIs.
• Identify source leads and frequency of reporting.
• Ensure that KPIs are embedded in all performance objectives.
• Carry out daily operations assigned for the department to comply with the company’s standards.
• Prepare timely and accurate department reports to meet the requirements, objectives, and standards of the company and the department.
• Ensure the satisfaction of internal and external customers to address their needs in a courteous and timely manner.
• Follow all relevant policies, procedures, and processes in order for the work to be carried out in a controlled and consistent manner.
• Contribute to the identification of opportunities for continuous improvement of processes and practices, work processes, cost effectiveness, and productivity enhancement.
• Promote to other employees within the organization the implementation and adherence to policies, procedures, processes, and instructions.
• Maintain a good and respectful relationship with other colleagues and represent the company in a good image.