Job description

The Data Center Project Manager role is based on-site in Dammam, Eastern Province, Saudi Arabia and operates within Microsoft’s Cloud Operations & Innovation organization, which delivers the core infrastructure and foundational technologies supporting Microsoft’s global cloud services including Azure, Bing, Office 365, Xbox, and OneDrive. The role is responsible for managing assigned data center projects, troubleshooting service incidents, escalating issues to appropriate stakeholders, and ensuring service delivery objectives are met in alignment with defined SLAs and OLAs. The position follows strict safety and security policies and participates in root cause analysis of incidents to minimize disruption to customers and business operations. The role supports data center operations across a large global portfolio of more than 200 data centers, focusing on infrastructure such as critical environment systems, physical IT infrastructure, and operational processes. The Data Center Project Manager manages client and supplier relationships, coordinates schedules, mitigates maintenance risks, ensures budget adherence, and maintains accountability for end-to-end service quality including availability, safety, security, and customer experience. The role also contributes to mentorship across data centers by sharing best practices, supports collaboration across teams, and operates within Microsoft’s security, compliance, sustainability, and operational excellence standards.