Unilever
Key Accounts Assistant Manager
- Permanent
- Riyadh, Saudi Arabia
- Experience 2 - 5 yrs
- Urgent
Job expiry date: 18/11/2026
Job overview
Date posted
04/10/2026
Location
Riyadh, Saudi Arabia
Salary
SAR 15,000 - 20,000 per month
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Experienced
Qualification
Bachelors degree
Expiration date
18/11/2026
Job description
Modern Trade customers in Riyadh, Othaim in particular, sit at the centre of this Unilever position. Working within parameters set by the NKAM/KAM, you sell and negotiate at store level and own the process end to end, from pricing and order placement to delivery and admin. The Customer Business Plan (CBP) is the benchmark, and shortfalls or upside call for quick corrective action. Trade spend gets close attention, covering the full TTS process from forecasting and accrual to claims validation, dispute clearance and on-time payment. Promo planning runs through TPO, with every TTS item pre-evaluated for ROI and confirmed with the customer. Field Sales execute Perfect Store, and PS score analysis shows where improvements are needed. Monthly promo grid reviews feed the S&OP cycle for volume and TTS. A proven negotiation record at customer-facing management level is essential, and experience across BPC, HC or F&R categories, pharmacy business and 3 to 5 years with Riyadh Modern Trade customers will count in your favour.
Required skills
Key responsibilities
- Deliver the Customer Business Plan and develop corrective actions for shortfalls or upside
- Sell and negotiate within the parameters set by the NKAM/KAM for the customer relationship strategy
- Manage pricing, order placement, delivery and transaction admin end to end within assigned stores
- Run the end-to-end TTS process from forecasting and accrual to claims validation, dispute clearance and on-time payment
- Optimize the claims management process with assigned customers
- Analyze Perfect Store scores to strengthen Field Sales execution and build in learnings
- Control total trade spend, terms and conditions and transfer of funds and budgets in line with business objectives
- Determine promo tactics, frequency and attributes using TPO to optimize plans
- Pre-evaluate all TTS spend in the promo plan to maximize ROI
- Confirm promo details with customers and handle changes to rebates, live rates and term payment approvals
- Review profit pool and CCD building blocks for the non-promo plan
- Update the annual plan through monthly promo grid reviews that feed the S&OP cycle
Experience & skills
- Prove a negotiation track record at customer-facing management level
- Bring 3 to 5 years of experience with Riyadh Modern Trade customers (preferred)
- Show experience with Othaim and a strong relationship with the account (preferred)
- Offer experience in the pharmacy business
- Demonstrate experience across categories and innovations such as BPC, HC or F&R (desirable)
- Balance multiple priorities while working across several business teams
- Apply a high degree of business acumen to customer plans and trade spend decisions