Job description

The Logistics Supervisor within Amazon Logistics (AMZL) and Fulfilment Center (FC) operations is responsible for leading and managing fast-paced operational environments across delivery logistics and warehouse fulfilment functions. The role oversees daily operations for teams including Operations Supervisors, Operations Assistants, Delivery Service Providers, and associates, typically managing 30–40 team members. The position requires strong operational leadership to allocate labor, assign job duties, lead meetings, and ensure smooth execution of logistics and fulfilment workflows. The Logistics Supervisor is responsible for ensuring adherence to Amazon Health and Safety standards while fostering a safe, productive, and high-performing work environment. The role involves continuous monitoring of key performance indicators (KPIs), identifying performance gaps, conducting root cause analysis, and implementing corrective actions to improve operational efficiency. The supervisor must be highly data-driven, using performance metrics to drive continuous improvement across both logistics and fulfilment center processes. The role requires identifying process inefficiencies, developing streamlined solutions, and improving operational workflows without compromising quality or functionality. The Logistics Supervisor also supports inventory accuracy within fulfilment center operations and ensures proper management of warehouse stock systems. The role includes effective communication of daily metrics, reporting exceptions, and collaborating with cross-functional teams to resolve operational challenges and share best practices. The supervisor is responsible for managing external agency relationships, ensuring alignment with operational goals, and influencing decisions through clear communication with both technical and business stakeholders. The position requires strong decision-making abilities in a fast-paced environment, supporting technology rollouts, ensuring proper use of operational tools and systems, and coordinating maintenance or replacement of equipment. The role contributes to continuous improvement initiatives, operational excellence, and efficient logistics execution within Amazon’s global supply chain network.