Accenture
Oracle CC&B Consultant
- Permanent
- Riyadh, Saudi Arabia
- Experience 2 - 5 yrs
Job expiry date: 30/01/2026
Job overview
Date posted
16/12/2025
Location
Riyadh, Saudi Arabia
Salary
SAR 20,000 - 30,000 per month
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Experienced
Qualification
Bachelors degree
Expiration date
30/01/2026
Job description
The Oracle CC&B Consultant role at Accenture Technology is a full-time, mid-level position based in Riyadh, Saudi Arabia, within Accentureās global technology delivery organization. The role provides technical, functional, and administrative support for Oracle Customer Care & Billing applications, ensuring smooth day-to-day operations while aligning system functionality with utility business and regulatory requirements. The consultant is responsible for troubleshooting and resolving application issues, configuring system components, supporting integrations with enterprise systems such as CRM, ERP, and GIS, and performing data migration and validation activities. The role leverages Oracle Utilities Application Framework, SQL, Java, and XML to deliver enhancements, fixes, and operational stability. The position also includes system administration responsibilities such as monitoring performance, managing user access, applying patches, supporting upgrades, maintaining system security, and ensuring compliance with operational standards, while collaborating closely with business analysts, stakeholders, and technical teams in regulated utility environments.
Required skills
Key responsibilities
- Troubleshoot, analyze, and resolve Oracle CC&B application issues and defects
- Customize workflows, business rules, and user interfaces using Oracle Utilities Application Framework
- Support and maintain integrations between Oracle CC&B and enterprise systems including CRM, ERP, and GIS
- Perform data migration, transformation, and validation activities to ensure data accuracy and integrity
- Utilize SQL, Java, XML, and OUAF to support system enhancements and defect fixes
- Monitor Oracle CC&B system performance to ensure high availability and optimal operation
- Resolve user access, login issues, user creation, and role management tasks
- Apply patches, support system upgrades, and perform routine system housekeeping activities
- Assist in maintaining system security, stability, and compliance with operational standards
- Provide day-to-day functional support for Oracle CC&B users
- Configure Oracle CC&B system components based on business and regulatory requirements
- Ensure data integrity, accuracy, and consistency across Oracle CC&B and integrated systems
- Collaborate with business analysts and stakeholders to align system functionality with utility business needs
- Apply utility industry domain knowledge across customer information, billing, payments, and collections modules
Experience & skills
- Hold a Bachelorās degree in Computer Science, Information Technology, or a related field
- Demonstrate 3ā5 years of hands-on experience working with Oracle CC&B in support, implementation, or enhancement projects
- Exhibit strong knowledge of Oracle Utilities Application Framework
- Demonstrate proficiency in SQL, Java, XML, and data migration techniques
- Show understanding of utility industry processes and billing systems
- Demonstrate strong analytical, problem-solving, and communication skills
- Exhibit ability to work independently and collaboratively in a team environment
- Prior experience in utility or regulated industry environments is preferred
- Proficiency in Arabic is preferred but not mandatory
