Job description

The Technical Account Manager for the Eastern Province of Saudi Arabia at Veeam, the global market leader in data resilience, provides proactive support and technical management during and after Veeam implementations. The role focuses on helping customers unlock the full value of Veeam Software products and services related to data backup, data recovery, data portability, data security, and data intelligence, while acting as a trusted technical advisor. The Technical Account Manager is responsible for planning, architecture, coordination, and management of post-sales technical engagements, with a strong emphasis on architecting and project management of availability solutions, including data protection and monitoring. The role requires deep expertise in Data Management, Data Analytics, Business Continuity, Data Center environments, Cloud technologies, Operating Systems, Networking, Storage, and Virtualization. The position supports delivery and consulting services, solution design, implementation estimation, post-installation support, documentation, onsite knowledge transfer, and ongoing optimization of Veeam Software configurations, while facilitating communication between clients and Veeam support and identifying additional opportunities where Veeam solutions can address customer needs. The role is office based in the Eastern Province of Saudi Arabia and may require overnight business travel to meet company objectives. Applicants must be permanently located in Saudi Arabia, as Veeam reserves the right to decline applications from candidates permanently based outside the country.