Omantel ICT
Manager - Internal Communication
- Permanent
- Muscat, Oman
- Experience 5 - 10 yrs
Job expiry date: 12/10/2026
Job overview
Date posted
28/08/2026
Location
Muscat, Oman
Salary
Undisclosed
Compensation
Comprehensive package
Experience
5 - 10 yrs
Seniority
Manager
Qualification
Bachelors degree
Expiration date
12/10/2026
Job description
In this role you will enhance workplace culture and employee engagement, and foster productivity through strategic communication programs and processes at Omantel, focusing on effective and efficient employee communication and cultural change. You will develop and implement internal communication strategies, managing and executing internal communication initiatives across the organization. You are responsible for communicating information about People policies, procedures, and programs to employees and various stakeholders. Your responsibilities include working with other departments and stakeholders to ensure culture and change management initiatives align with the broader business strategy, conveying a unified message across different communication channels. You will handle crisis communications, ensuring employees receive appropriate information during organizational changes or crises. In this role you will measure the impact and effectiveness of internal communication initiatives and recommend enhancements to improve future communication efforts.
Required skills
Key responsibilities
- Develop and implement internal communication strategies
- Manage and execute internal communication initiatives
- Communicate information about People policies, procedures, and programs to employees and various stakeholders
- Work with other departments and stakeholders to ensure culture and change management initiatives align with broader business strategy
- Convey a unified message across different communication channels
- Handle crisis communications and ensure employees receive appropriate information during organizational changes or crises
- Measure the impact and effectiveness of internal communication initiatives and recommend enhancements
Experience & skills
- Hold a bachelor's degree in a relevant discipline such as Marketing, providing the communications foundation needed to shape internal messaging and employee-facing content
- Bring 6 years of relevant experience, reflecting the seniority expected of a manager-level role responsible for organization-wide communication strategy rather than day-to-day content execution alone
- Demonstrate strong corporate communications skills, specifically in internal communications, since this is the core technical competency named for the role
- Show strategic thinking ability, given the role's responsibility for developing communication strategies that support broader cultural and organizational change goals rather than one-off messaging
- Demonstrate strong information sharing skills, reflecting the need to translate policies, procedures, and organizational updates into clear, accessible messaging for employees
- Show leadership qualities such as the ability to inspire and lead others, since the role is expected to drive cultural change and foster employee engagement across the organization
- Demonstrate assertiveness and conflict resolution skills, useful when managing sensitive topics or misalignment between departments during change communications
- Show the ability to foster learning and development, aligning with the role's broader mandate to support workplace culture and employee growth through communication
- Demonstrate the ability to lead change and cultivate innovation, given the role's direct involvement in supporting organizational change management through communication
- Show visioning and alignment skills, necessary for ensuring communication initiatives stay consistent with the company's broader business strategy across departments
- Demonstrate behavioural competencies such as driving achievement, upholding ethics and compliance, and making timely decisions, all of which support credible and effective execution of communication initiatives during both routine periods and crises