du
Engineer Fixed & Transport Monitoring
- Permanent
- Dubai, United Arab Emirates
- Experience 5 - 10 yrs
Job overview
Date posted
18/09/2025
Location
Dubai, United Arab Emirates
Salary
AED 20,000 - 30,000 per month
Compensation
Comprehensive package
Experience
5 - 10 yrs
Seniority
Experienced
Qualification
Bachelors degree
Expiration date
02/11/2025
Job description
The Engineer Fixed & Transport Monitoring is responsible for monitoring critical network alarms, efficient incident handling, and ensuring on-time support for all connectivity issues provided through IP. The role involves escalation to second line operations when needed, performing incident analysis to prevent recurring issues, running network health check reports, handling daily fault alarms, preparing up-to-date documentation, monitoring vendor performance, and preparing incident-related technical reports. The engineer will also contribute to disaster recovery simulations and service restoration activities to ensure high availability and reliable telecommunications services.
Required skills
Key responsibilities
- Not to miss any major/critical network alarm and efficiently communicating and effective incident handling.
- Provide the needed on-time support and monitoring for all issues happens in all domains, since connectivity provided through IP.
- Do the needful escalation and involve Second Line operations teams on time affecting manner in case of need and ensuring adequate follow up and problem resolution within contracted SLAs.
- Performing periodic analysis of incident reports and observations to proactively prevent issues from occurring.
- Overall responsibility of running network health check reports/queries/scripts and to highlight findings.
- Handling daily fault alarms and incidents/TTs as per du operation policies and scope of work.
- Prepare/Maintains an up-to-date documentation Manual/diagrams of the existing devices/solutions to help in incident handling and supporting in day-to-day operation tasks related to the transport domain.
- Ensure monitoring and analysis of vendor performance for incident handling.
- Prepare incidents related technical reports and documentation.
- Work on any network disasters, prepare and implement alternative plans and finally restore network to deliver specified service levels.
- Support all efforts for the simulation and actual Disaster recovery activities in order to allow for successful service restoration in case of crisis.
Experience & skills
- Minimum Bachelor degree in computer, electrical, network Engineering or IT (any telecom equivalent).
- Cisco Certified Network Professional – CCNP (CCIE Preferred).
- Minimum 5 years of experience in IP networking for telecommunication industry.
- Deep Knowledge of all Routing/switching Layer 3 and Layer 2 protocols, and high-level layers protocols as per OSI and TCP/IP stacks.
- Experience in ACI technology, FW and load balancer.
- Excellent understanding of security infrastructure components and building highly available computing environment.
- Good understanding of served and systems need to be secured like, BSS/OSS solution, mobile and fixed known services.
- Detailed knowledge of security solutions operation techniques.