Key responsibilities

• Define and execute Business Solutions and Digital Transformation strategy aligned with organizational priorities and technology roadmap
• Lead delivery, enhancement, and support of enterprise business applications, including ERP, investment systems, and workflow platforms
• Translate business requirements into actionable solution designs in collaboration with architecture, infrastructure, data, and cybersecurity teams
• Drive modernization of legacy systems through cloud adoption, platform consolidation, and digital enablement
• Lead digital transformation initiatives including process digitization, simplification, automation, and AI-enabled enhancements
• Identify and define automation and AI use cases using process decomposition, value-stream mapping, and mind mapping techniques
• Support integration of AI-enabled capabilities ensuring appropriate human-in-the-loop, transparency, and governance controls
• Act as primary technology interface for business units, managing demand intake, prioritization, and delivery
• Facilitate requirements workshops, solution design thinking, and process discovery sessions
• Ensure all solutions comply with IT governance, architecture standards, cybersecurity policies, and data governance requirements
• Manage vendor and system integrator relationships, including SLAs and delivery performance
• Support audits, risk assessments, and compliance reviews related to business systems and digital platforms
• Lead, develop, and mentor the Business Solutions team, fostering modern delivery practices and continuous improvement