Job description

The Senior Associate - HR Operations at Chalhoub Group is responsible for implementing day-to-day HR operational activities, handling employee relations, and ensuring compliance with HR policies and labor laws in the GCC. This role includes administering attendance and leave systems, managing medical insurance claims, processing work visas and labor contracts, and handling platforms such as GOSI, Mudad, Qiwa, and Absher. The position requires preparation of employee orientation kits, calculation of absenteeism for settlements, and issuing or canceling access cards in line with security policies. The individual will act as a liaison for employee inquiries related to HR procedures, providing high-quality internal customer service and ensuring the smooth execution of all HR operations within the organization. Working within a globally recognized luxury retail group, the role demands attention to detail, strict confidentiality, and strong interpersonal communication.