Key responsibilities

• Develop and maintain the integration roadmap and execution framework
• Conduct current-state and target-state assessments across business and support functions
• Define the Target Operating Model and transition plans
• Identify integration opportunities, dependencies and transformation priorities
• Advise executives with business recommendations to support decisions
• Map RBL's current product approval processes and analyse the product backlog and enhancement items
• Benchmark pricing against competitors
• Oversee existing and pipeline regulatory requirements
• Rationalize overlapping retail products where possible
• Execute strategy campaigns and business cases focused on revenue, cost and operational synergies
• Gather inputs on RBL systems and platforms to remove duplication and conflicts
• Assess business, operations and support functions across both organizations for integration and centralization opportunities
• Consolidate Operations, Customer Service, Contact Centre, Finance, HR, Procurement, Compliance and other support functions
• Standardize processes, policies, controls and service delivery models across the merged entity
• Perform gap analysis to support target-state design
• Pursue process optimization, automation, cost reduction and efficiency improvements
• Support organizational restructuring, workforce alignment and transition planning
• Migrate activities to centralized platforms and shared service models
• Realize operational, cost and resource synergies arising from the merger
• Coordinate cross-functional stakeholders to manage integration dependencies
• Monitor business continuity, operational readiness and service stability throughout integration
• Establish governance structures, Steering Committees and reporting forums
• Manage alignment across Business, Operations, Technology, Risk, Compliance, Finance, HR and external stakeholders