Key responsibilities

• Support the development and execution of strategic plans for the catering facility
• Work closely with senior management to evaluate new opportunities, challenges, and industry trends
• Provide market research and operational data insights to aid decision-making
• Develop and maintain KPIs and performance dashboards focused on efficiency, cost control, and service quality
• Utilize BI tools, AI, and analytics to identify trends, risks, and improvement opportunities
• Conduct forecasting and scenario analysis to support business continuity and growth
• Assess strategic projects for feasibility, financial impact, and business goal alignment
• Build business cases from scratch and present to stakeholders for approvals
• Coordinate with cross-functional teams to drive successful project implementation
• Monitor project timelines, budgets, and deliverables, ensuring compliance with standards
• Partner with operations, finance, IT, and procurement teams to align strategies with execution
• Identify and recommend process improvements to enhance service delivery and efficiency
• Ensure compliance with food safety, quality, and regulatory standards
• Prepare reports, presentations, and strategic updates for senior leadership
• Facilitate strategy meetings with internal and external stakeholders
• Support senior management in strategic planning and high-level decision-making
• Regularly evaluate departmental objectives, plans, and procedures, implementing changes where needed
• Train and develop employees to support succession planning
• Identify and implement best practices to improve administrative efficiency and workforce planning