Job description

HSBC’s International Wealth and Premier Banking (IWPB) division seeks a Premier Acquisition Manager to acquire quality new-to-bank Premier customers and cross-sell relevant products at the time of account onboarding. The role delivers against assigned targets using a need-based selling approach (EDRAS), while upholding group standards for customer service, compliance, and technical product knowledge across propositions. The mandate includes building a new sourcing model for premium, new-to-bank customers; focusing on Premier acquisition alongside borrowing and revolving products; collaborating across channels to ensure other proposition accounts are referred to Employee Banking Solutions (EBS) channels; and supporting adjacent IWPB lines such as Mortgage, Wealth, and HSBC Expats. Responsibilities span acquisition execution, cross-line collaboration, adherence to global service standards and accreditation, competitor proposition awareness, and effective, seamless handover of customer relationships to teams with the appropriate skills to manage them, all in line with divisional business targets and operating objectives.