Job description

The Managing Director - Debt Recovery Services (MNC) in Dubai, United Arab Emirates is a Permanent role with a salary range of AED550,000 - AED720,000 per year, responsible for launching and scaling a global leader’s digital, compliance-led collections model in the UAE via a new joint venture anchored by a large local bank. The role defines and executes the UAE market strategy calibrated for a traditional-industry client mix and longer enterprise procurement cycles, and owns full P&L responsibility for the UAE market including revenue, costs, and profitability targets. The Managing Director accelerates growth through deep relationships across banks, telcos, utilities, BNPLs, and other regulated lenders, serving as the senior enterprise face of the company in the region to build trust with C-level leaders, regulators, and strategic partners. The role leads development of a high-quality commercial pipeline beyond the existing anchor bank through an existing network, targeted enterprise outreach, and relationship-based selling, and oversees activation, onboarding, and performance of the partnership as the anchor client to ensure strong delivery, compliance, and satisfaction. The role hires, develops, and manages a local BD Lead and future UAE team members, ensures regulatory alignment across data sovereignty, digital collections standards, and client-specific compliance requirements, partners with global product and operations to ensure seamless service delivery and continuous improvement for UAE clients, and reports market insights, commercial progress, pipeline health, forecast performance, and operational KPIs to global leadership and JV stakeholders. The successful applicant profile requires 10+ years leadership experience in collections, financial services, BNPL, telco credit, or enterprise B2B environments in the UAE; demonstrated success selling and delivering enterprise services to banks, telcos, or other regulated institutions; an established network across senior credit, collections, risk, and operations leaders in the UAE to accelerate early pipeline; experience owning a P&L, managing teams, and operating in a fast-moving, high-accountability environment; ability to navigate enterprise sales cycles, regulatory requirements, procurement processes, and multi-stakeholder negotiations; deep understanding of UAE credit operations, collections practices, compliance requirements, and market norms; an entrepreneurial mindset with a track record of building new markets or business units from the ground up; and strong leadership presence to influence executives internally and externally.