Job description

The Fraud Analyst will serve as the first line of defense against fraudulent activity and bad actors at NymCard. The role involves monitoring transactions using fraud detection tools on a 24/7 rotational basis, analyzing alerts, suggesting new or modified fraud rules, and conducting in-depth investigations into suspicious activities. Responsibilities include collecting and documenting fraud case details, preparing reports for management, and maintaining communication with multiple fraud reporting channels such as the Chargeback team, acquirers, and payment system alerts. The candidate will work closely with the compliance, customer support, and technology departments, helping ensure NymCard’s clients and their end users are protected against fraud. The position demands a high level of diligence, analytical thinking, and the ability to respond to anomalies and alerts in real time.