Job description

The Relationship Officer – Real Estate role at First Abu Dhabi Bank operates within the Commercial Banking subdivision under the Personal, Wealth & Business Banking division and is responsible for driving sales growth and market penetration within the real estate banking segment. The role focuses on meeting and exceeding monthly and annual sales and revenue targets through new-to-bank client acquisition and deepening relationships with existing customers. Responsibilities include conducting field visits, performing detailed customer and case analysis, ensuring accurate client information collection, delivering a superior client onboarding experience, and strictly adhering to KYC, compliance, risk control, and governance processes. The position requires strong real estate banking expertise, proactive cross-selling across FAB business divisions, maintaining daily sales performance reports, managing customer service quality, resolving customer issues, participating in continuous learning and development programmes, monitoring competitor offerings, and ensuring adherence to internal audit, compliance, and risk mitigation standards to protect the bank’s franchise.