
Ounass
Senior Merchandising Operations Assistant
- Contract
- Dubai, United Arab Emirates
- Experience 2 - 5 yrs
Job expiry date: 21/10/2026
Job overview
Date posted
06/09/2026
Location
Dubai, United Arab Emirates
Salary
AED 15,000 - 20,000 per month
Compensation
Comprehensive package
Job description
Luxury merchandise at Ounass needs to keep moving smoothly from order placement through to delivery, receipt, and online launch, and this Senior Merchandising Operations Assistant role exists to make that happen. You maintain accurate product, purchase order, and inventory information across relevant systems, trackers, and databases for assigned categories. Buying, Planning, Supply Chain, Warehouse, Finance, Content, and other cross-functional teams all depend on the accuracy of that data day to day. Purchase orders get created, maintained, and updated with correct product details, quantities, prices, currencies, and delivery dates, while administrative work from junior team members gets reviewed for accuracy and consistency. Suppliers get followed up regularly on order confirmations, delivery timelines, shipping documentation, and invoices, and inbound shipments get coordinated with Warehouse and Logistics to investigate discrepancies, shortages, overages, or damaged merchandise. Product receipts, cancellations, returns to vendors, transfers, and other inventory adjustments all pass through this role. Weekly reports, stock updates, order summaries, and administrative analysis get prepared and maintained for the Merchandising and Buying teams. Descriptions, pricing, sizing, colour, composition, country of origin, and sustainability details all need to stay accurate throughout, coordinated with Content, Production, and Creative teams ahead of online launches. Supplier onboarding, vendor documentation, and brand records round out the scope, alongside acting as a knowledgeable point of contact for merchandising administration queries.
Required skills
Key responsibilities
- Maintain accurate product, purchase-order, and inventory information across relevant systems, trackers, and databases
- Create and update purchase orders, ensuring product details, quantities, prices, currencies, and delivery dates are recorded correctly
- Review administrative processes and data entries completed by junior team members for accuracy and consistency
- Coordinate with Buyers, Assistant Buyers, Merchandisers, and Planners to maintain order trackers and provide status updates
- Follow up with suppliers on order confirmations, delivery timelines, shipping documentation, and invoices
- Investigate delivery discrepancies, shortages, overages, or damaged merchandise with Warehouse and Logistics teams
- Process product receipts, cancellations, returns to vendors, transfers, and other inventory adjustments
- Reconcile purchase orders, invoices, deliveries, and inventory records, escalating discrepancies where required
- Prepare weekly reports, stock updates, order summaries, and administrative analysis for Merchandising and Buying teams
- Update product information, including descriptions, pricing, sizing, colour, composition, and sustainability details
- Liaise with Content, Production, and Creative teams to ensure product information and assets are ready for online launches
- Resolve system, product, or order-related issues by working with internal teams and external partners
- Support supplier onboarding and maintain vendor and brand records
- Identify opportunities to improve processes, reporting, and data quality within merchandising administration
Experience & skills
- Hold a bachelor's degree in Fashion, Merchandising, Business Administration, Retail, or a related field (advantageous)
- Bring 3 to 5 years of experience in merchandising administration, buying administration, retail operations, or a similar role, preferably within fashion or luxury retail
- Carry previous experience supporting or coordinating merchandising processes within a busy retail environment
- Show strong knowledge of purchase order management, product lifecycle, inventory control, and retail operations
- Maintain excellent attention to detail, keeping accurate records and identifying data discrepancies
- Manage multiple tasks, priorities, and deadlines effectively through strong organisational skills
- Review data and administrative work confidently, providing guidance and support to colleagues
- Apply strong analytical and problem-solving skills with a proactive, solutions-focused approach
- Communicate clearly in written and verbal English, building effective relationships with suppliers and cross-functional stakeholders
- Work with ERP, merchandising, inventory-management, or order-processing systems