Delivery Hero
Senior UX Researcher
- Permanent
- Riyadh, Saudi Arabia
- Experience 5 - 10 yrs
Job expiry date: 01/12/2025
Job overview
Date posted
17/10/2025
Location
Riyadh, Saudi Arabia
Salary
Undisclosed
Compensation
Salary only
Experience
5 - 10 yrs
Seniority
Senior & Lead
Qualification
Bachelors degree
Expiration date
01/12/2025
Job description
Based in Riyadh, the Senior UX Researcher at HungerStation plays a pivotal role in driving product decisions through deep user insights. Reporting to the Product Design team, this role is responsible for leading end-to-end user research across multiple product domains, from Food Delivery to FinTech. The researcher will conduct and synthesize studiesāboth in-field and remoteāacross the Saudi and MENA markets to ensure design and product teams create intuitive, impactful user experiences rooted in evidence, not assumption. The ideal candidate combines analytical rigor with empathy, thriving in dynamic, fast-paced, and product-driven environments within the Delivery Hero global ecosystem.
Required skills
Key responsibilities
- Plan, conduct, and synthesize user research across all stages of the product lifecycle
- Lead in-field and remote studies including intercept interviews, contextual inquiries, and usability sessions
- Balance qualitative and quantitative methodologies such as diary studies, surveys, analytics reviews, and A/B test evaluations
- Translate data insights into clear, visualized reports and strategic recommendations for stakeholders
- Collaborate closely with design, product management, and data teams to ensure insights drive measurable impact
- Develop scalable research frameworks and processes to support consistent, efficient research practices
- Advocate for user needs and ensure they are represented in design and business decisions
- Facilitate workshops and testing sessions to validate product concepts and usability improvements
Experience & skills
- 5+ years of UX research or human-centered design experience, preferably in product or tech-driven companies
- Fluency in English and Arabic (both mandatory)
- Proven expertise in qualitative and quantitative research methods
- Strong analytical, synthesis, and presentation skills with an ability to influence cross-functional stakeholders
- Experience conducting field research and usability testing in diverse environments
- Familiarity with research and design tools such as Maze, Qualtrics, Dovetail, Figma, and Adobe XD
- Excellent communication, collaboration, and time management skills
- Ability to adapt quickly in dynamic, fast-paced environments
