Job description

Salla is seeking a Senior Site Reliability Engineer (SRE) for a hybrid role in Makkah, Saudi Arabia, responsible for leading reliability initiatives, improving platform performance, handling complex incidents, and guiding engineering teams in building resilient and fault-tolerant systems. The role includes participation in on-call rotations to support production systems. The SRE will lead high-severity incident response, perform post-incident reviews, troubleshoot complex issues across applications, infrastructure, and networks, and improve mean time to recovery (MTTR) through enhanced monitoring, alerts, and diagnostic tooling. Responsibilities include identifying and resolving performance bottlenecks, conducting load testing, capacity planning for high-traffic scenarios, enhancing cloud-native infrastructure, deployment processes, automation, resilience, and recovery mechanisms. The role also emphasizes observability, including building and refining dashboards, metrics, logs, traces, defining SLIs/SLOs, and improving visibility into system behavior. Additional duties involve developing tooling to reduce operational toil, contributing to infrastructure-as-code, CI/CD pipelines, and GitOps workflows, collaborating closely with engineering teams to ensure services are production-ready, and mentoring engineers on reliability, debugging, and operational best practices. The position requires expertise in Kubernetes, service mesh technologies, cloud platforms (AWS, GCP, or Azure), Linux, networking, distributed systems, load balancing, Terraform or equivalent IaC tools, observability platforms (Prometheus, Grafana, Loki, Mimir, Elastic, etc.), scripting/programming languages (Bash, Python, Go), CI/CD pipelines, GitOps practices, strong debugging, incident response, and performance analysis skills. Familiarity with fault-tolerant design, disaster recovery (DR), high-availability (HA) patterns, SLOs, SLIs, and error budgets is advantageous.