Job description

The Digital Product Manager at Al Futtaim Private Company LLC is responsible for managing and evolving digital journeys for Private Banking, including Wealth Management and Daily Banking. The role oversees the end-to-end product lifecycle for digital features, ensuring seamless experiences for affluent clients while aligning with business objectives and GCC regulatory standards. The position translates client needs, relationship manager feedback, and business requirements into user stories and product backlogs, prioritizes enhancements, collaborates with Technology, UX/UI, and agency partners, supports journey optimization across onboarding, payments, servicing tools, portfolio views, and advisory workflows, ensures regulatory and information-security compliance for all releases, monitors product KPIs including engagement, usage, conversion, servicing efficiency, and digital adoption, drives continuous improvement through analytics, experimentation, A/B testing, and client feedback, and contributes to innovation initiatives such as personalization, automation, digital advisory tools, and real-time reporting for Private Banking clients. The role requires working closely with Wealth Management and Daily Banking teams to ensure digital solutions support advisory and servicing processes, and maintaining alignment with Al Futtaim Group values of Respect, Integrity, Collaboration, and Excellence.