Mashreq
Relationship Manager – Acquisition
- Permanent
- Dubai, United Arab Emirates
- Experience 2 - 5 yrs
Job expiry date: 30/04/2026
Job overview
Date posted
16/03/2026
Location
Dubai, United Arab Emirates
Salary
AED 20,000 - 30,000 per month
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Manager
Qualification
Bachelors degree
Expiration date
30/04/2026
Job description
The Relationship Manager – Acquisition (Injaz) within Mashreq’s Retail Banking Group is responsible for driving new-to-bank Emirati client acquisition and expanding the bank’s Islamic and retail banking presence. The role focuses on building strong client relationships, delivering liabilities growth, and cross-selling banking products while ensuring compliance with regulatory requirements and internal policies.
Required skills
Client acquisition and new-to-bank (NTB) business development
Retail banking relationship management
Sales and cross-selling of banking products
Client portfolio growth and wallet share expansion
Risk management and credit assessment awareness
KYC, AML, and regulatory compliance
Stakeholder collaboration and internal coordination
Customer relationship management
Negotiation and communication skills
Product knowledge in retail and Islamic banking
Key responsibilities
- Proactively acquire new Emirati clients to grow the bank’s retail and Islamic banking portfolio.
- Build and maintain strong relationships with clients to ensure long-term engagement and wallet share growth.
- Deliver agreed liabilities targets and achieve cross-selling goals across banking products and services.
- Identify and manage business opportunities aligned with the bank’s risk-reward parameters.
- Coordinate with internal teams across Retail Banking Group (RBG), Corporate & Institutional Banking Group (CIBG), and SME FX teams to maximize client opportunities.
- Ensure smooth service delivery to clients through effective intra-organizational coordination.
- Monitor credit risk exposure associated with facilities execution and ensure appropriate risk management.
- Ensure full compliance with bank policies including KYC, AML, account reviews, and monitoring of high-value transactions.
- Maintain consistent productivity and performance as a proactive self-starter.
Experience & skills
- Bachelor’s degree in Finance, Business Administration, Economics, or related field.
- Experience in retail banking, relationship management, or financial services sales.
- Strong ability to acquire and manage client relationships.
- Knowledge of banking products, liabilities growth strategies, and Islamic banking services.
- Understanding of compliance requirements including KYC and AML.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to collaborate with cross-functional teams and drive business growth.