Job description

Recurring revenue from Cisco's Collaboration software depends on customers renewing, and this Riyadh-based Renewals Specialist makes that happen for the region. Pipeline is built around upcoming renewals, covering in-quarter growth while future-term renewals are worked well ahead of time. Customer conversations focus on the value of Collaboration offers, tackling objections, adoption barriers and competitive risk and pointing to migration and expansion options. Partners are a big part of the model, so educating partner teams on the Collaboration Renewals story and building business development opportunities with them matters. Data analysis supports quote creation and helps close renewal opportunities. Renewal strategies for key accounts are built with Cisco Partners, Collaboration Account Executives and technical teams. Salesforce.com and Gong.io track every interaction and move opportunities through the cycle. Expect to bring fluent Arabic and English, a Bachelor's degree or 3+ years in sales, renewals, customer success or account management, and CRM experience, with knowledge of Cisco Install Base or recurring revenue cycles a plus.