
Mashreq
Unit Head, Credit Control & Monitoring
- Permanent
- Dubai, United Arab Emirates
- Experience 10 - 15 yrs
Job expiry date: 14/11/2026
Job overview
Date posted
30/09/2026
Location
Dubai, United Arab Emirates
Salary
Undisclosed
Compensation
Comprehensive package
Experience
10 - 15 yrs
Seniority
Director
Qualification
Bachelors degree
Expiration date
14/11/2026
Job description
Credit Control Officers and Control Managers make up the team this Unit Head leads within Mashreq's Credit Risk Management function. Every borrowing client of the Bank falls within the unit's control and monitoring scope. End-to-end credit control activities run through the team, typically covering limit implementation, documentation checks, covenant and collateral monitoring and exception tracking. Budget and resources are fixed, so the work has to be delivered within them. Making sure the team has the tools, skills and capacity to do its job is part of your accountability. Processes and systems also need continuous improvement to tighten controls and support scale. Close coordination with credit, business and operations colleagues keeps approvals and controls aligned. Regular reporting to risk management highlights control gaps and overdue items. The position is office-based in the UAE.
Required skills
Key responsibilities
- Supervise credit control and monitoring activities for the Bank's borrowing clientele
- Manage credit control activities within the approved budget and resources
- Lead a team of Credit Control Officers and Control Managers across all end-to-end credit control activities
- Equip the team with the tools, skills and capacity to carry out their responsibilities
- Improve existing processes and systems to strengthen controls, scalability and synergy
- Monitor limit implementation, documentation, covenants and collateral for borrowing clients
- Track and report credit control exceptions and overdue items to risk management
- Coordinate with credit, business and operations teams to keep controls aligned with approvals
Experience & skills
- Bring substantial experience in credit control, credit administration or credit risk within a bank
- Demonstrate experience leading teams of credit control officers and managers
- Understand credit policy, documentation standards and control requirements for borrowing clients
- Manage operations within an approved budget and resource plan
- Apply a continuous improvement approach to credit processes and systems
- Communicate control findings clearly to risk management and business stakeholders