Job description

SME clients first brought in by Relationship Officers are where this Relationship Manager or Senior Relationship Manager role in Emirates NBD's Business Banking team starts, with the job of turning those accounts into profitable, growing relationships. The position covers either assets or liabilities, is based at Dubai CommerCity, and is being recruited for future openings. Annual goals span revenue, profit, asset and deposit growth, customer acquisition and cross-selling. Mass-segment clients with potential are upgraded, and existing clients get timely advice on Trade and Treasury products. Relationship Officers look to you for guidance on where the sales opportunities sit. Service matters, so turnaround times stay short and client satisfaction is checked regularly across trade, asset, insurance and investment needs. Compliance runs through everything, from up-to-date KYC and product suitability checks to UAE Central Bank, AML and anti-mis-selling rules, with suspicious transactions reported immediately. Expect to bring at least 5 years of banking experience, ideally as a Commercial or Corporate Relationship Manager, with strong English and regional languages an advantage.