Key responsibilities

• Maximize patient share of assigned products through understanding the patient pathway.
• Use a multichannel approach (face-to-face, email, phone, presentations) with HCPs.
• Achieve market share targets within the assigned territory.
• Promote J&J Innovative Medicine's image as a scientific and digital innovator.
• Conduct full account mapping and understand logistical, contracting, and decision-making processes.
• Develop and maintain long-term relationships with account stakeholders.
• Identify business opportunities in collaboration with the Market Access team.
• Fulfill Customer Interaction Excellence (CIE) index and KPIs.
• Update database and report HCP visits with valuable call feedback.
• Handle samples correctly and improve qualitative performance.
• Maintain up-to-date knowledge on disease areas, products, and competitors.
• Participate in scientific quizzes and assigned training courses.
• Organize compliant activities using the CRM system.
• Comply with J&J guidelines, policies, SOPs, and local regulations.
• Report adverse events, product quality complaints, and compliance issues.
• Meet fleet safety and traffic law requirements.